Terms of Service

These Terms of Service (“Terms”) govern your use of the website at https://spiralsols.com (the “Site”) and any web development, e-commerce, application development, consulting, maintenance or related services provided by Spiralsols LLC (“SpiralSols”, “we”, “us” or “our”) (the “Services”). By using the Site or engaging us, you agree to these Terms.

1. Use of the Site

You may use the Site for lawful purposes only. You agree not to attempt to gain unauthorised access to the Site or its systems, interfere with its operation, scrape it in a way that burdens our infrastructure, or use it to transmit malicious code. We may suspend or restrict access to the Site at any time.

Content on the Site is provided for general information about our Services. It does not constitute professional, legal or financial advice, and it does not form an offer capable of acceptance.

2. Engagements and scope

Each project is governed by a written proposal, quote or statement of work (an “Order”) that sets out the deliverables, timeline and fees. An Order becomes binding when you accept it in writing and, where applicable, pay the deposit. These Terms apply to every Order. Where an Order and these Terms conflict, the Order controls for that project.

Work outside the agreed scope (“change requests”) will be quoted separately and requires your written approval before it is carried out.

3. Your responsibilities

• Provide content, assets, access credentials, approvals and feedback in a timely manner.
• Ensure you have the rights to any material you supply, including text, images, logos, fonts and data.
• Nominate a single point of contact authorised to approve work and changes.
• Maintain your own accounts with third-party providers (hosting, domains, payment processors, plugins) and pay their fees.

Delays caused by late materials, late approvals or unavailable access will move the project timeline accordingly and may affect scheduling.

4. Fees, invoicing and payment

• Fees, currency and the payment schedule are stated in the Order. Most projects are invoiced in milestones, beginning with a non-refundable deposit.
• Invoices are payable within the period stated on the invoice, by the methods offered.
• Fees exclude taxes, duties and third-party costs (such as hosting, domains, licences and paid plugins) unless the Order states otherwise. You are responsible for those amounts.
• We may charge interest on overdue amounts at the maximum rate permitted by law and may suspend work or withhold deliverables until payment is received.

5. Intellectual property

You retain all rights in materials you supply to us. Upon full payment of all amounts due for a project, we assign to you the ownership of the custom deliverables produced specifically for that project.

We retain ownership of our pre-existing materials, tools, libraries, templates and general know-how, and we grant you a perpetual, non-exclusive licence to use those elements as incorporated in the deliverables. Third-party components (open-source libraries, themes, plugins, fonts and stock media) remain subject to their own licences.

Unless you ask us in writing not to, we may describe the work at a general level and display non-confidential screenshots in our portfolio.

6. Acceptance and revisions

Deliverables are presented for review at the milestones set out in the Order. Unless the Order says otherwise, you have ten (10) business days to request revisions within the agreed scope; deliverables are deemed accepted if no written revision request is received in that period. Post-launch defects in our work reported within thirty (30) days of delivery will be corrected at no charge.

7. Confidentiality

Each party will keep the other’s non-public information confidential, use it only for the purposes of the engagement, and protect it with at least reasonable care. This does not apply to information that is public through no fault of the receiving party, was already known to it, is independently developed, or must be disclosed by law.

8. Third-party services

Projects often rely on third-party platforms and services. We are not responsible for their availability, pricing, changes or discontinuation, and your use of them is governed by their own terms.

9. Warranties and disclaimers

We warrant that the Services will be performed with reasonable skill and care by qualified personnel. Except as expressly stated, the Site and the Services are provided “as is” and we disclaim all other warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Site or any deliverable will be uninterrupted, error-free, or that it will achieve any particular commercial result, search ranking or conversion rate.

10. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total aggregate liability arising out of or relating to the Site, the Services or an Order is limited to the amount you paid us for the Services giving rise to the claim in the twelve (12) months preceding the event. Nothing in these Terms excludes liability that cannot lawfully be excluded.

11. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from materials you supply, from your use of the deliverables in breach of these Terms, or from your breach of applicable law.

12. Term, suspension and termination

Either party may terminate an Order on written notice if the other materially breaches these Terms and does not remedy the breach within fourteen (14) days of notice. You may also cancel a project as described in our Refund Policy. On termination you must pay for all work performed and costs committed up to the termination date. Clauses that by their nature should survive termination — including intellectual property, confidentiality, liability and payment obligations — survive.

13. Force majeure

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including outages of third-party infrastructure, natural events, civil disturbance or government action.

14. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law rules, and the courts of that jurisdiction have exclusive jurisdiction over disputes. Before starting proceedings, the parties agree to attempt in good faith to resolve any dispute by discussion for thirty (30) days.

15. General

These Terms, together with any Order and our Privacy Policy, form the entire agreement between the parties on this subject. If a provision is held unenforceable, the remainder stays in effect. A failure to enforce a provision is not a waiver of it. Neither party may assign the agreement without the other’s consent, except to a successor of its business. The parties are independent contractors; nothing here creates a partnership, joint venture or employment relationship.

16. Changes to these Terms

We may update these Terms from time to time. Changes apply to Site use from the date they are posted, and to new Orders placed after that date. The version in force when an Order is accepted continues to govern that Order.

17. Contact

Spiralsols LLC
30 N Gould St, Sheridan, WY 82801-6317, United States
Email: admin@spiralsols.com
Phone: +1 (307) 500-3951